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@ -311,95 +311,164 @@ agreed answers.
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</para>
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<para>A list of FAQs is also a traditional accompaniment to
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Linux-related software. The FAQ is the first document to peruse when
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troubleshooting a particular application. It provides answers to typical
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questions, and is a good place to start troubleshooting a specific
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problem. In addition, FAQs exist for Linux distributions, window
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managers, and the so-called desktop environments (KDE and
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Gnome).</para>
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<para>
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<para>A FAQ is typically provided online by the developers of the
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product in question, and enterprising users sometimes host an
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<quote>unofficial</quote> FAQ as well. Search for the latter with an
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Internet search engine.</para>
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A list of FAQs is also a traditional accompaniment to Linux-related
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software. The FAQ is the first document to peruse when troubleshooting a
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particular application. It provides answers to typical questions, and is
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a good place to start troubleshooting a specific problem. In addition,
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FAQs exist for Linux distributions, window managers, and the so-called
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desktop environments (KDE and Gnome).
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<para>For Linux newbies, I provide links to two FAQs that collectively
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</para>
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<para>
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A FAQ is typically provided online by the developers of the product in
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question, and enterprising users sometimes host an
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<quote>unofficial</quote> FAQ as well. Search for the latter with an
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Internet search engine.
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</para>
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<para>
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For Linux newbies, I provide links to two FAQs that collectively
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address <emphasis>many</emphasis> of the questions posted to the Usenet
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newsgroups :</para>
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newsgroups:
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</para>
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<itemizedlist>
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<listitem>
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<para><ulink url="http://www.tldp.org/FAQ/Linux-FAQ/">The
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Linux FAQ</ulink>
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<listitem><para>
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<ulink url="http://www.tldp.org/FAQ/Linux-FAQ/">The Linux FAQ</ulink>
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</para></listitem>
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<listitem><para>
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<ulink url="http://www.tux.org/lkml/">The Linux Kernel mailing list
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FAQ</ulink>
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</para></listitem>
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</itemizedlist>
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</sect1>
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<sect1 id="onlinesupport">
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<title>Online Support Sections</title>
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<para>
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These sections are typically found at the websites of Linux
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distributions, and often contain a variety of helpful documents with
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information not easily encompassed within a FAQ. Look for sections with
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one or more of the following titles:
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</para>
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</listitem>
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<listitem>
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<para><ulink url="http://www.tux.org/lkml/">The Linux Kernel mailing
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list FAQ</ulink></para>
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</listitem>
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</itemizedlist>
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</sect1>
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<sect1 id="onlinesupport">
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<title>Online Support Sections</title>
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<para>These sections are typically found at the websites of Linux
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distributions, and often contain a variety of helpful documents with information
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not easily encompassed within a FAQ. Look for sections with one or more of the
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following titles:</para>
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<itemizedlist>
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<listitem>
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<para>Installation Support</para>
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</listitem>
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<listitem><para>Knowledge or Solutions Databases</para>
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</listitem>
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<listitem><para>Tips and Tricks</para>
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</listitem>
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<listitem><para>Errata, Fixes and Updates</para>
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</listitem>
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<listitem><para>White Papers</para>
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</listitem>
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<listitem><para>Technical Guides</para>
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</listitem>
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<listitem><para>Hardware Guide or Compatibility List</para>
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</listitem>
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<listitem><para>Security Information</para>
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</listitem>
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<listitem><para>Bug Tracking System</para>
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</listitem>
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<listitem><para>Bug Database</para>
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</listitem>
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</itemizedlist>
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<para>Some websites provide a site search engine that will facilitate your quest
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for a solution.
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<listitem><para>
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Installation Support
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</para></listitem>
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<listitem><para>
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Knowledge or Solutions Databases
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</para></listitem>
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<listitem><para>
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Tips and Tricks
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</para></listitem>
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<listitem><para>
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Errata, Fixes and Updates
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</para></listitem>
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<listitem><para>
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Security Information
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</para></listitem>
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<listitem><para>
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Bug Tracking System
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</para></listitem>
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<listitem><para>
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Bug Database
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</para></listitem>
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<listitem><para>
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Hardware Guide or Compatibility List
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</para></listitem>
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<listitem><para>
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Technical Guides
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</para></listitem>
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<listitem><para>
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White Papers
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</para></listitem>
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</itemizedlist>
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<para>
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Some websites provide a site search engine that will facilitate your
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quest for a solution.
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</para>
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<para>If you have a problem with a newly installed distribution, look
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here first as bugs and their fixes are typically posted here. You may
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find a detailed guide that will help you accomplish a task such as
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upgrading your kernel or the version of the X Window System you are
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using.</para>
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<para>I have often been able to solve problems with my Linux
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distribution by looking into the bug report database, and finding that
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another user already has offered a solution to this issue.</para>
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<para>
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If you have a problem with a newly installed distribution, look here
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first as bugs and their fixes are typically posted here. You may find a
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detailed guide that will help you accomplish a task such as upgrading
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your kernel or the version of the X Window System you are using.
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</para>
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<para>
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I have often been able to solve problems with my Linux distribution by
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looking into the bug report database, and finding that another user
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already has offered a solution to this issue.
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</para>
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<para>
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I recommend you spend some time at the website of the distribution you
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are using, familiarizing yourself with what is available.
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</para>
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<para>I recommend you spend some time at the website of the
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distribution you are using, familiarizing yourself with what is
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available.</para>
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</sect1>
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<sect1 id="usenet">
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<title>Usenet Newsgroup Archives</title>
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<para>The ability to search for and retrieve information from archived posts
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to the linux-related (Usenet) newsgroups represents a powerful means of
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troubleshooting in Linux.</para>
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<para>
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<para>Search engines permit one to search the archives by stipulating the forum,
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keywords, authors, dates, language and combinations thereof. Because the number
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of linux-related newsgroups is large, the likelihood of finding useful
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information is high.</para>
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The ability to search for and retrieve information from archived posts
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to the linux-related (Usenet) newsgroups represents a powerful means of
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troubleshooting in Linux.
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</para>
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<para>
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Search engines permit one to search the archives by stipulating the
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forum, keywords, authors, dates, language and combinations thereof.
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Because the number of linux-related newsgroups is large, the likelihood
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of finding useful information is high.
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</para>
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<para>The main web site that currently provides access to Usenet
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archives using a search engine is <ulink
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