294 lines
5.7 KiB
HTML
294 lines
5.7 KiB
HTML
<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
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<HTML
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><HEAD
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><TITLE
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>Print problems</TITLE
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><META
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NAME="GENERATOR"
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CONTENT="Modular DocBook HTML Stylesheet Version 1.7"><LINK
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REL="HOME"
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TITLE="Introduction to Linux"
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HREF="index.html"><LINK
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REL="UP"
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TITLE="Printers and printing"
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HREF="chap_08.html"><LINK
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REL="PREVIOUS"
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TITLE="The server side"
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HREF="sect_08_02.html"><LINK
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REL="NEXT"
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TITLE="Summary"
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HREF="sect_08_05.html"></HEAD
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><BODY
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CLASS="sect1"
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BGCOLOR="#FFFFFF"
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TEXT="#000000"
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LINK="#0000FF"
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VLINK="#840084"
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ALINK="#0000FF"
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><DIV
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CLASS="NAVHEADER"
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><TABLE
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SUMMARY="Header navigation table"
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WIDTH="100%"
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BORDER="0"
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CELLPADDING="0"
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CELLSPACING="0"
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><TR
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><TH
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COLSPAN="3"
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ALIGN="center"
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>Introduction to Linux: </TH
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></TR
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><TR
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><TD
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WIDTH="10%"
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ALIGN="left"
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VALIGN="bottom"
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><A
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HREF="sect_08_02.html"
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ACCESSKEY="P"
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>Prev</A
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></TD
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><TD
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WIDTH="80%"
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ALIGN="center"
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VALIGN="bottom"
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>Chapter 8. Printers and printing</TD
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><TD
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WIDTH="10%"
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ALIGN="right"
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VALIGN="bottom"
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><A
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HREF="sect_08_05.html"
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ACCESSKEY="N"
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>Next</A
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></TD
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></TR
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></TABLE
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><HR
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ALIGN="LEFT"
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WIDTH="100%"></DIV
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><DIV
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CLASS="sect1"
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><H1
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CLASS="sect1"
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><A
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NAME="sect_08_03"
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></A
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>8.3. Print problems</H1
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><P
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>In this section, we will discuss what you can do as a user when something goes wrong. We won't discuss any problems that have to do with the daemon-part of the printing service, as that is a task for system administrators.</P
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><DIV
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CLASS="sect2"
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><H2
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CLASS="sect2"
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><A
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NAME="sect_08_03_01"
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></A
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>8.3.1. Wrong file</H2
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><P
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>If you print the wrong file, the job may be canceled using the command <B
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CLASS="command"
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>lprm <TT
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CLASS="parameter"
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><I
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>jobID</I
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></TT
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></B
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>, where jobID is in the form <EM
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>printername-printjobnumber</EM
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> (get it from information displayed by <B
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CLASS="command"
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>lpq</B
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> or <B
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CLASS="command"
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>lpstat</B
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>). This will work when other jobs are waiting to be printed in this printer's queue. However, you have to be really quick if you are the only one using this printer, since jobs are usually spooled and send to the printer in only seconds. Once they arrive on the printer, it is too late to remove jobs using Linux tools.</P
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><P
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>What you can try in those cases, or in cases where the wrong print driver is configured and only rubbish comes out of the printer, is power off the printer. However, that might not be the best course of action, as you might cause paper jams and other irregularities.</P
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></DIV
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><DIV
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CLASS="sect2"
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><H2
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CLASS="sect2"
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><A
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NAME="sect_08_03_02"
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></A
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>8.3.2. My print hasn't come out</H2
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><P
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>Use the <B
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CLASS="command"
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>lpq</B
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> command and see if you can spot your job:</P
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><TABLE
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BORDER="0"
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BGCOLOR="#E0E0E0"
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WIDTH="100%"
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><TR
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><TD
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><FONT
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COLOR="#000000"
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><PRE
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CLASS="screen"
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> <TT
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CLASS="prompt"
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>elly:~></TT
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> <B
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CLASS="command"
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>lpq</B
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>
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Printer: lp@blob
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Queue: 2 printable jobs
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Server: pid 29998 active
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Unspooler: pid 29999 active
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Status: waiting for subserver to exit at 09:43:20.699
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Rank Owner/ID Class Job Files Size Time
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1 elly@blob+997 A 997 (STDIN) 129 09:42:54
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2 elly@blob+22 A 22 /etc/profile 917 09:43:20
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</PRE
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></FONT
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></TD
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></TR
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></TABLE
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><P
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>Lots of printers have web interfaces these days, which can display status information by typing the printer's IP address in your web browser:</P
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><DIV
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CLASS="figure"
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><A
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NAME="AEN8864"
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></A
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><P
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><B
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>Figure 8-1. Printer Status through web interface</B
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></P
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><DIV
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CLASS="mediaobject"
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><P
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><IMG
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SRC="images/brother-webinterface.png"></P
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></DIV
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></DIV
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><DIV
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CLASS="note"
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><P
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></P
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><TABLE
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CLASS="note"
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WIDTH="100%"
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BORDER="0"
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><TR
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><TD
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WIDTH="25"
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ALIGN="CENTER"
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VALIGN="TOP"
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><IMG
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SRC="../images/note.gif"
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HSPACE="5"
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ALT="Note"></TD
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><TH
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ALIGN="LEFT"
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VALIGN="CENTER"
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><B
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>CUPS web interface versus printer web interface</B
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></TH
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></TR
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><TR
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><TD
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> </TD
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><TD
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ALIGN="LEFT"
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VALIGN="TOP"
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><P
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>Note that this is not the CUPS web interface and only works for printers supporting this feature. Check the documentation of your printer.</P
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></TD
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></TR
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></TABLE
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></DIV
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><P
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>If your job ID is not there and not on the printer, contact your system administrator. If your job ID is listed in the output, check that the printer is currently printing. If so, just wait, your job will get done in due time.</P
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><P
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>If the printer is not printing, check that it has paper, check the physical connections to both electricity and data network. If that's okay, the printer may need restarting. Ask your system admin for advice.</P
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><P
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>In the case of a network printer, try printing from another host. If the printer is reachable from your own host (see <A
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HREF="chap_10.html"
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>Chapter 10</A
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> for the <B
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CLASS="command"
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>ping</B
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> utility), you may try to put the formatted file on it, like <TT
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CLASS="filename"
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>file.ps</TT
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> in case of a PostScript printer, using an FTP client. If that works, your print system is misconfigured. If it doesn't work, maybe the printer doesn't understand the format you are feeding it.</P
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><P
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>The <A
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HREF="http://www.linuxprinting.org"
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TARGET="_top"
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>GNU/Linux Printing site</A
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> contains more tips and tricks.</P
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></DIV
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></DIV
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><DIV
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CLASS="NAVFOOTER"
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><HR
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ALIGN="LEFT"
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WIDTH="100%"><TABLE
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SUMMARY="Footer navigation table"
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WIDTH="100%"
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BORDER="0"
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CELLPADDING="0"
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CELLSPACING="0"
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><TR
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><TD
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WIDTH="33%"
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ALIGN="left"
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VALIGN="top"
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><A
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HREF="sect_08_02.html"
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ACCESSKEY="P"
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>Prev</A
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></TD
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><TD
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WIDTH="34%"
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ALIGN="center"
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VALIGN="top"
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><A
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HREF="index.html"
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ACCESSKEY="H"
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>Home</A
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></TD
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><TD
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WIDTH="33%"
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ALIGN="right"
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VALIGN="top"
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><A
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HREF="sect_08_05.html"
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ACCESSKEY="N"
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>Next</A
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></TD
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></TR
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><TR
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><TD
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WIDTH="33%"
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ALIGN="left"
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VALIGN="top"
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>The server side</TD
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><TD
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WIDTH="34%"
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ALIGN="center"
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VALIGN="top"
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><A
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HREF="chap_08.html"
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ACCESSKEY="U"
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>Up</A
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></TD
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><TD
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WIDTH="33%"
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ALIGN="right"
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VALIGN="top"
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>Summary</TD
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></TR
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></TABLE
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></DIV
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></BODY
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></HTML
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> |