208 lines
4.4 KiB
HTML
208 lines
4.4 KiB
HTML
<HTML
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><HEAD
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><TITLE
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>Why Should We Use Bugzilla?</TITLE
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TITLE="The Bugzilla Guide - 2.16.3 Release"
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HREF="index.html"><LINK
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REL="UP"
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TITLE="Introduction"
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HREF="introduction.html"><LINK
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REL="PREVIOUS"
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TITLE="What is Bugzilla?"
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HREF="whatis.html"><LINK
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REL="NEXT"
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TITLE="Using Bugzilla"
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HREF="using.html"></HEAD
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CLASS="section"
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>The Bugzilla Guide - 2.16.3 Release</TH
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></TR
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><TR
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><TD
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WIDTH="10%"
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ALIGN="left"
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>Prev</A
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></TD
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><TD
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WIDTH="80%"
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ALIGN="center"
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VALIGN="bottom"
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>Chapter 2. Introduction</TD
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><TD
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WIDTH="10%"
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ALIGN="right"
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VALIGN="bottom"
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><A
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>Next</A
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><DIV
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CLASS="section"
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><H1
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CLASS="section"
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><A
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NAME="why"
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></A
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>2.2. Why Should We Use Bugzilla?</H1
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><P
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>For many years, defect-tracking software has remained principally
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the domain of large software development houses. Even then, most shops
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never bothered with bug-tracking software, and instead simply relied on
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shared lists and email to monitor the status of defects. This procedure
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is error-prone and tends to cause those bugs judged least significant by
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developers to be dropped or ignored.</P
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><P
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>These days, many companies are finding that integrated
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defect-tracking systems reduce downtime, increase productivity, and raise
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customer satisfaction with their systems. Along with full disclosure, an
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open bug-tracker allows manufacturers to keep in touch with their clients
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and resellers, to communicate about problems effectively throughout the
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data management chain. Many corporations have also discovered that
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defect-tracking helps reduce costs by providing IT support
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accountability, telephone support knowledge bases, and a common,
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well-understood system for accounting for unusual system or software
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issues.</P
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><P
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>But why should
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<EM
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>you</EM
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>
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use Bugzilla?</P
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><P
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>Bugzilla is very adaptable to various situations. Known uses
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currently include IT support queues, Systems Administration deployment
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management, chip design and development problem tracking (both
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pre-and-post fabrication), and software and hardware bug tracking for
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luminaries such as Redhat, NASA, Linux-Mandrake, and VA Systems.
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Combined with systems such as
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<A
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HREF="http://www.cvshome.org"
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TARGET="_top"
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>CVS</A
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>,
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<A
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HREF="http://www.mozilla.org/bonsai.html"
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TARGET="_top"
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>Bonsai</A
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>, or
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<A
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HREF="http://www.perforce.com"
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TARGET="_top"
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>Perforce SCM</A
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>, Bugzilla
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provides a powerful, easy-to-use solution to configuration management and
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replication problems.</P
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><P
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>Bugzilla can dramatically increase the productivity and
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accountability of individual employees by providing a documented workflow
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and positive feedback for good performance. How many times do you wake up
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in the morning, remembering that you were supposed to do
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<EM
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>something</EM
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>
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today, but you just can't quite remember? Put it in Bugzilla, and you
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have a record of it from which you can extrapolate milestones, predict
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product versions for integration, and follow the discussion trail
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that led to critical decisions.</P
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><P
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>Ultimately, Bugzilla puts the power in your hands to improve your
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value to your employer or business while providing a usable framework for
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your natural attention to detail and knowledge store to flourish.</P
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></DIV
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><DIV
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CLASS="NAVFOOTER"
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><HR
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ALIGN="LEFT"
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SUMMARY="Footer navigation table"
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><TR
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><TD
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WIDTH="33%"
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ALIGN="left"
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VALIGN="top"
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><A
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HREF="whatis.html"
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ACCESSKEY="P"
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>Prev</A
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></TD
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><TD
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WIDTH="34%"
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ALIGN="center"
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VALIGN="top"
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><A
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HREF="index.html"
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>Home</A
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></TD
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><TD
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ALIGN="right"
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VALIGN="top"
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><A
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HREF="using.html"
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ACCESSKEY="N"
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>Next</A
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></TD
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></TR
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><TR
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><TD
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WIDTH="33%"
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ALIGN="left"
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VALIGN="top"
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>What is Bugzilla?</TD
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><TD
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WIDTH="34%"
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ALIGN="center"
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VALIGN="top"
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><A
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HREF="introduction.html"
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ACCESSKEY="U"
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>Up</A
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></TD
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><TD
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WIDTH="33%"
|
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ALIGN="right"
|
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VALIGN="top"
|
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>Using Bugzilla</TD
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></TR
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></TABLE
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></DIV
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></BODY
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></HTML
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> |