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<TITLE>The Answer Guy 37: Another Damn WinModem</TITLE>
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<H4>"The Linux Gazette...<I>making Linux just a little more fun!</I>"</H4>
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<H1><A NAME="answer">
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<font color="#B03060">The Answer Guy</font>
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<H4>By James T. Dennis,
<a href="mailto:linux-questions-only@ssc.com">linux-questions-only@ssc.com</a><BR>
Starshine Technical Services,
<A HREF="http://www.starshine.org/">http://www.starshine.org/</A>
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<H3 align="left"><img src="../../gx/dennis/qbubble.gif"
height="50" width="60" alt="(?) " border="0"
>Another Damn WinModem</H3>
<p><strong>From Mark F. Johnson on Mon, 04 Jan 1999
</strong></p>
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Another Damn WinModem
~~~~~~~~~~~~~~~~~~~~~~
:: -->
<P><STRONG><IMG SRC="../../gx/dennis/qbub.gif" ALT="(?)"
HEIGHT="28" WIDTH="50" BORDER="0"
>
Greetings Honorable Answer Guru,
</STRONG></P>
<P><STRONG>
I have been helping a friend of mine set up RedHat Linux on his system
(dual-boot with Windows98). He has a Diamond Supra PCI Voice modem,
which is set up on Com 3 but has an IRQ of 11. (I know, I know, it's
bizarre, but that's the way it is.) His modem works fine in Windows, but
Linux wants to assign it IRQ 4, of course. The modem is apparently
configured to use IRQ 11 and the IRQ can't be changed in Windows. I have
tried using the "setserial" command and was successful with changing the
IRQ, but the modem still won't initialize, and rebooting the system
resets the IRQ to the default. I've only been into Linux for about a
month, so I'm no expert in the fine art of script writing. I am willing
to try, if someone like yourself might give me a starting point and head
me off in the right direction. Any ideas/suggestions wil be greatly
appreciated.
</STRONG></P>
<BLOCKQUOTE><IMG SRC="../../gx/dennis/bbub.gif" ALT="(!)"
HEIGHT="28" WIDTH="50" BORDER="0"
>
Last I heard the Diamond/Supra PCI modems were of the
"winmodem" variety. They don't work under MS-DOS, or
Linux (only under Windows --- probably only under Win '95
and Win '98, maybe they have an NT driver, too).
</BLOCKQUOTE>
<BLOCKQUOTE>
So you should probably return it. Then go back through
last year's "Answer Guy" and search for the word
modem. Almost ever problem that has been reported about
any internal modem as been that it was a <EM>winmodem</EM>.
</BLOCKQUOTE>
<BLOCKQUOTE>
Hopeless!
</BLOCKQUOTE>
<BLOCKQUOTE>
(If Diamond <EM>claims</EM> it is not --- then boot from a plain
old DOS floppy and get it to to dial the phone using an old
shareware copy of Telix, Procomm, QModem, or any other
MS-DOS program. If that works, there's hope. Otherwise
BURN IT!)
</BLOCKQUOTE>
<BLOCKQUOTE>
(If it really isn't a winmodem then try disabling "plug and
play" in your BIOS and/or play with the pciutils package
(available at Linux sites --- search
<A HREF="http://www.freshmeat.net"
>http://www.freshmeat.net</A> for that).
</BLOCKQUOTE>
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<H3 align="left"><img src="../../gx/dennis/qbubble.gif"
height="50" width="60" alt="(?) " border="0"
>Modem Recommendations</H3>
<p><strong>From Mark F. Johnson on Fri, 08 Jan 1999
</strong></p>
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Modem Recommendations
~~~~~~~~~~~~~~~~~~~~~
:: -->
<P><STRONG><IMG SRC="../../gx/dennis/qbub.gif" ALT="(?)"
HEIGHT="28" WIDTH="50" BORDER="0"
>
Greetings Once Again Honorable Guru,
You were, of course, right on target with your previous assesment of my
modem woes in regards to what was indeed a WinModem. I had my friend go to
the same dealer from whom I bought my modem, an A_Open FM-56. He bought an
installed what was supposedly the same modem, but again, no joy. Come to
find out that A_Open's current line of PCI modems, including both FM-56
models, are all WinModems. The DOJ may be on to something afterall. To make
a long and boring story short, my friend is going to buy an external modem.
To save time and continued harassment of your Honorable self, may I implore
you to recommend a moden that will work equally well with Windows and Linux?
Much appreciation for your assistance.
</STRONG></P>
<BLOCKQUOTE><IMG SRC="../../gx/dennis/bbub.gif" ALT="(!)"
HEIGHT="28" WIDTH="50" BORDER="0"
>
Any external modem should be O.K.
--- I use an older Zyxel 28.8 --- and I've had
good luck with the old Practical Peripherals 28.8 fax
modems.
</BLOCKQUOTE>
<BLOCKQUOTE>
However, the model change so fast, and the companies
merge and die so often that this is another of those
areas where look at the latest Hardware-HOWTO and a
poll of your favorite users group, newsgroup or mailing
list is probably your best bet.
</BLOCKQUOTE>
<BLOCKQUOTE>
(I like U.S Robotics Courier series --- but they are
expensive. I detest their less-expensive "Sportster"
series --- too cheap).
</BLOCKQUOTE>
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<P> <hr> <P>
<H5 align="center"><a href="http://www.linuxgazette.com/copying.html"
>Copyright &copy;</a> 1999, James T. Dennis
<BR>Published in <I>The Linux Gazette</I> Issue 37 February 1999</H5>
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