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Red Hat Announces Enterprise Software Products, Enterprise Support Products,
and Reseller Programs
Las Vegas, NV - November 16, 1998 - Fall COMDEX - Red Hat Software today
announced a new line of software and support products for the enterprise, plus
new Red Hat Authorized Reseller programs aimed at enterprise system builders
and value-added resellers.
New Software Products
Red Hat is adding to its award-winning line of software products with two new
enterprise products: The Official Red Hat Linux 5.2 System Builder Edition
and the Official Red Hat Linux 5.2 Commercial Server Edition.
The System Builder Edition product is designed for resellers who are
pre-installing Red Hat Linux operating system on server-class computers for
enterprise accounts. It includes Red Hat Linux 5.2 software and documentation.
The Commercial Server Edition product, also designed to be delivered
pre-installed, includes all of the features of the System Builder Edition,
plus a 90 day support package that gives the enterprise user 24 x 7 support
out of the box for Red Hat Linux.
New Support Products
In response to unprecedented demand for commercial-strength, technical support
for Linux, Red Hat is introducing new corporate support products that, among
other benefits, integrate with the new software products to provide "24 x 7"
support for enterprise-wide, mission-critical Red Hat Linux systems.
The new support products include: Red Hat Technical Support Incident Packages
and Red Hat Technical Support Annual Subscriptions. Red Hat Technical Support
Incident Packages are available in 10 and 25 incident packs. Technical Support
Annual Subscriptions are available in two levels, Platinum being the highest,
featuring unlimited incidents and 24 x 7 availability. (Call center support
goes live early January 1999.)
The System Builder Edition and the Commercial Server Edition will be available
for purchase in late December 1998. The support products will be available
for purchase in early January 1999. All products will be available for Red Hat
Authorized Resellers through Red Hat's distribution partners.
New Reseller Programs
As part of the new enterprise software and support strategy, Red Hat also
announces new Red Hat Authorized Reseller Programs. These programs are
designed to enable channel partners to build successful enterprise accounts
and business lines around systems and solutions based on Red Hat's enterprise
software and support products.
The new Red Hat Authorized Reseller Programs will include a specific program
for system builders who focus primarily on building servers and systems for
enterprises, bundled with support; and a tiered program for value added
resellers who focus primarily on consulting and delivery of custom solutions
and configurations to enterprises, with or without system sales.
These channel programs will feature various levels of co-marketing and
co-branding; access to Red Hat's new Red Hat Certified Installer and Red Hat
Certified Engineer training and certification classes (regularly scheduled
classes for reseller partners and customers start in February 1999); as well
as other co-marketing and incentive programs.
"These new products and channel programs offer enterprise customers the
support they've asked for through the channels they know. With the addition of
our new training and certification offerings, as well as our new professional
services, we are also giving our authorized resellers the programs, services
and products they need to build a thriving business around Red Hat Linux,"
according to Paul McNamara, Red Hat's Vice President of Enterprise Computing.
About Linux
Linux is the cooperatively developed POSIX-oriented, multi-user, multi-tasking
operating system used world wide. Linux is used as an exceptional value,
fully functional UNIX workstation for Internet servers and other applications.
Red Hat Linux is maintained as "freely distributable" software available from
many sites on the Internet.
ABOUT RED HAT<41> SOFTWARE, INC.
Founded in 1994, Red Hat Software is based in Research Triangle Park, NC,
where it builds and maintains the award-winning Red Hat Linux operating
system. Working in cooperation with a huge development team of research,
academic, and commercial software developers over the Internet, Red Hat's goal
is to build the most accessible and advanced operating system available
anywhere. Red Hat Linux for Intel<65>, DEC Alpha(TM), and Sun SPARC<52> platforms
continues to gain recognition in the computer industry: From 1996 to the
present, Red Hat Linux was twice named InfoWorld's Product of the Year, was
given a Productivity accolade in Software Development's "Jolt" Awards, was
named an Environment/Desktop finalist in the Ziff-Davis European Excellence
Awards, won the editor's choice awards from both the Linux Journal and
Australian Personal Computing Magazines, and won the "Just Plain Cool" award
LINUX is a trademark of Linus Torvalds. RED HAT is a registered trademark of
Red Hat Software, Inc. UNIX is a registered trademark of The Open Group.
INTEL is a registered trademark of Intel Corporation. SPARC is a registered
trademark of SPARC International, Inc. Products bearing the SPARC trademarks
are based on an architecture developed by Sun Microsystems, Inc. ALPHA is a
trademark of Digital Equipment Corporation.
For more information about Red Hat Software and Red Hat products and
technologies, please call 1-888-REDHAT1 or visit our web site at
http://www.redhat.com. Reviews encouraged.
###
CONTACT: Melissa Trenkle London Lee Richards
Red Hat Software, Inc. Red Hat Software, Inc.
melissa@redhat.com lee@redhat.com
919-547-0012