160 lines
2.8 KiB
HTML
160 lines
2.8 KiB
HTML
<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
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<HTML
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><HEAD
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><TITLE
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>Lost the manual?</TITLE
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><META
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NAME="GENERATOR"
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CONTENT="Modular DocBook HTML Stylesheet Version 1.7"><LINK
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REL="HOME"
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TITLE="Linksys Blue Box Router HOWTO"
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HREF="index.html"><LINK
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REL="PREVIOUS"
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TITLE="How and where to deploy"
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HREF="howandwhen.html"><LINK
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REL="NEXT"
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TITLE="Configuration hints"
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HREF="confighints.html"></HEAD
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><BODY
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CLASS="sect1"
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BGCOLOR="#FFFFFF"
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TEXT="#000000"
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LINK="#0000FF"
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VLINK="#840084"
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ALINK="#0000FF"
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><DIV
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CLASS="NAVHEADER"
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><TABLE
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SUMMARY="Header navigation table"
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WIDTH="100%"
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BORDER="0"
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CELLPADDING="0"
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CELLSPACING="0"
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><TR
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><TH
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COLSPAN="3"
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ALIGN="center"
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>Linksys Blue Box Router HOWTO</TH
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></TR
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><TR
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><TD
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WIDTH="10%"
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ALIGN="left"
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VALIGN="bottom"
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><A
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HREF="howandwhen.html"
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ACCESSKEY="P"
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>Prev</A
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></TD
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><TD
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WIDTH="80%"
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ALIGN="center"
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VALIGN="bottom"
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></TD
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><TD
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WIDTH="10%"
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ALIGN="right"
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VALIGN="bottom"
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><A
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HREF="confighints.html"
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ACCESSKEY="N"
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>Next</A
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></TD
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></TR
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></TABLE
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><HR
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ALIGN="LEFT"
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WIDTH="100%"></DIV
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><DIV
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CLASS="sect1"
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><H1
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CLASS="sect1"
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><A
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NAME="lostmanual"
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></A
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>3. Lost the manual?</H1
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><P
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>If you've lost the manual, or acquired a secondhand unit that doesn't
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have one with it, never fear. Under the Help tab in older versions there
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are links to the PDF and to the <A
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HREF="http://linksys.com"
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TARGET="_top"
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>Linksys
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corporate website</A
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>. Newer versions have reference documentation
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built into the firmware, a good thing if your net connection is
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down.</P
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><P
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>Unfortunately, you're in trouble if you have to bring in Linksys tech
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support. On the one occasion that I called them (in 2003), the first tech
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I raised couldn't even speak English, and the second was barely competent
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at it. Both were complete and utter idiots whose response to any
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nontrivial question was to put me on infinite hold while they went
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off to query someone else — and then garbled the answer. Judging
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by their accents, my guess is that Linksys tech support has been outsourced
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to some particularly benighted corner of the Third World.</P
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><P
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>I've heard somewhat better of their email support, but have not
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tested it myself.</P
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></DIV
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><DIV
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CLASS="NAVFOOTER"
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><HR
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ALIGN="LEFT"
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WIDTH="100%"><TABLE
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SUMMARY="Footer navigation table"
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WIDTH="100%"
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BORDER="0"
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CELLPADDING="0"
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CELLSPACING="0"
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><TR
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><TD
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WIDTH="33%"
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ALIGN="left"
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VALIGN="top"
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><A
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HREF="howandwhen.html"
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ACCESSKEY="P"
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>Prev</A
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></TD
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><TD
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WIDTH="34%"
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ALIGN="center"
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VALIGN="top"
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><A
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HREF="index.html"
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ACCESSKEY="H"
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>Home</A
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></TD
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><TD
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WIDTH="33%"
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ALIGN="right"
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VALIGN="top"
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><A
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HREF="confighints.html"
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ACCESSKEY="N"
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>Next</A
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></TD
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></TR
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><TR
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><TD
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WIDTH="33%"
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ALIGN="left"
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VALIGN="top"
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>How and where to deploy</TD
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><TD
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WIDTH="34%"
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ALIGN="center"
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VALIGN="top"
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> </TD
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><TD
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WIDTH="33%"
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ALIGN="right"
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VALIGN="top"
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>Configuration hints</TD
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></TR
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></TABLE
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></DIV
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></BODY
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></HTML
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> |