226 lines
3.5 KiB
HTML
226 lines
3.5 KiB
HTML
<HTML
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><HEAD
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><TITLE
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>Troubleshooting Tips</TITLE
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><META
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NAME="GENERATOR"
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CONTENT="Modular DocBook HTML Stylesheet Version 1.7"><LINK
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REL="HOME"
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TITLE="Handspring-Visor with Linux mini-HOWTO"
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HREF="index.html"><LINK
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REL="PREVIOUS"
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TITLE="Hotplug-able"
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HREF="hotplug.html"><LINK
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REL="NEXT"
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TITLE="Links"
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HREF="references.html"></HEAD
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><TR
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><TH
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COLSPAN="3"
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>Handspring-Visor with Linux mini-HOWTO</TH
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></TR
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WIDTH="10%"
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ALIGN="left"
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>Prev</A
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><DIV
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><H1
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CLASS="SECT1"
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><A
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NAME="TROUBLESHOOTING"
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></A
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>6. Troubleshooting Tips</H1
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><DIV
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CLASS="SECT2"
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><H2
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CLASS="SECT2"
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><A
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NAME="THETIPS"
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></A
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>6.1. The Tips</H2
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><P
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> <P
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></P
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><UL
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><LI
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><P
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> There is a known bug about the Visor that sometimes
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you need to reset the Visor before it is able to
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sync properly. This is the number one solution for
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most people having problems syncing. If a soft
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reset does not work, and other USB devices work on
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this machine on Linux, a hard reset has been known
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to solve the problem. (Try some of the other
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suggestions before doing a hard reset).
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</P
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></LI
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><LI
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><P
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>Did you install the new kernel/modules?</P
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></LI
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><LI
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><P
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> Make sure that all the modules are running. The
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command is <EM
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>lsmod</EM
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> and there
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should be, at least, these modules: visor,
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usbserial, usbcore; and one of the following:
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usb-uhci or usb-ohci.
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</P
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></LI
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><LI
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><P
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>If you installed a new kernel, did you reboot?</P
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></LI
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><LI
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><P
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> Is the USB hardware enabled on your computer?
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(Check your BIOS. Does it work in other operating
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systems?)
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</P
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></LI
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><LI
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><P
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> Are things (ie "usb-serial") appearing in
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<TT
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CLASS="FILENAME"
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>/proc/devices</TT
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>? In
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<TT
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CLASS="FILENAME"
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>/proc/bus/usb/devices</TT
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>? If not,
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then the drivers aren't being loaded properly.
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</P
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></LI
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><LI
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><P
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> Is there any information being entered in syslog
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when you press the hotsync button?
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</P
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></LI
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><LI
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><P
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> Did you really remember to press the hotsync button
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BEFORE running your synchronization script?
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</P
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></LI
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><LI
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><P
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> Email <TT
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CLASS="EMAIL"
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><<A
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HREF="mailto:usbvisor-unix@lists.sourceforge.net"
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>usbvisor-unix@lists.sourceforge.net</A
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>></TT
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>. </P
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></LI
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></UL
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>
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</P
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></DIV
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></DIV
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><DIV
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CLASS="NAVFOOTER"
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><HR
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ALIGN="LEFT"
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WIDTH="100%"><TABLE
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SUMMARY="Footer navigation table"
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BORDER="0"
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CELLPADDING="0"
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CELLSPACING="0"
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><TR
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><TD
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WIDTH="33%"
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ALIGN="left"
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VALIGN="top"
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><A
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HREF="hotplug.html"
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ACCESSKEY="P"
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>Prev</A
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></TD
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><TD
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VALIGN="top"
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><A
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HREF="index.html"
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>Home</A
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></TD
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><TD
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HREF="references.html"
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>Next</A
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></TD
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></TR
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><TR
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><TD
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WIDTH="33%"
|
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ALIGN="left"
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VALIGN="top"
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>Hotplug-able</TD
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><TD
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WIDTH="34%"
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ALIGN="center"
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VALIGN="top"
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> </TD
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><TD
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WIDTH="33%"
|
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ALIGN="right"
|
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VALIGN="top"
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>Links</TD
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></TR
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></TABLE
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></BODY
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></HTML
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> |