335 lines
6.9 KiB
HTML
335 lines
6.9 KiB
HTML
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<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
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<HTML
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><HEAD
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><TITLE
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>Introduction</TITLE
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><META
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NAME="GENERATOR"
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CONTENT="Modular DocBook HTML Stylesheet Version 1.7"><LINK
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REL="HOME"
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TITLE="Online Troubleshooting Resources: HOWTO"
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HREF="index.html"><LINK
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REL="PREVIOUS"
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TITLE="Online Troubleshooting Resources: HOWTO"
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HREF="index.html"><LINK
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REL="NEXT"
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TITLE="Frequently-Asked-Questions (FAQs)"
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HREF="faqs.html"></HEAD
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><BODY
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CLASS="section"
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BGCOLOR="#FFFFFF"
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TEXT="#000000"
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LINK="#0000FF"
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VLINK="#840084"
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ALINK="#0000FF"
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><DIV
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CLASS="NAVHEADER"
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><TABLE
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SUMMARY="Header navigation table"
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WIDTH="100%"
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BORDER="0"
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CELLPADDING="0"
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CELLSPACING="0"
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><TR
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><TH
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COLSPAN="3"
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ALIGN="center"
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>Online Troubleshooting Resources: HOWTO</TH
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></TR
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><TR
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><TD
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WIDTH="10%"
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ALIGN="left"
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VALIGN="bottom"
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><A
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HREF="index.html"
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ACCESSKEY="P"
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>Prev</A
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></TD
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><TD
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WIDTH="80%"
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ALIGN="center"
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VALIGN="bottom"
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></TD
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><TD
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WIDTH="10%"
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ALIGN="right"
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VALIGN="bottom"
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><A
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HREF="faqs.html"
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ACCESSKEY="N"
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>Next</A
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></TD
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></TR
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></TABLE
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><HR
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ALIGN="LEFT"
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WIDTH="100%"></DIV
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><DIV
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CLASS="section"
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><H1
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CLASS="section"
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><A
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NAME="intro"
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></A
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>1. Introduction</H1
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><P
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>
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The traditional means of troubleshooting computer-related problems
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involves consulting user's manuals, books, friends - probably enticed
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with goodies - and, when all the former do not yield a solution, calling
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the technical support service of the vendor of the product in question.
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And, we all know pleasant and reliably efficacious the latter stratagem
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is. Unfortunately, this is the norm in the sphere of commercial
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proprietary products.
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</P
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><P
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>
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In contradistinction, Linux, and related distributions, utilities and
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applications software, have largely been developed according to the
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<A
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HREF="http://www.opensource.org"
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TARGET="_top"
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>Open Source</A
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> model,
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wherein developers have used electronic communication over the Internet
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- typically in the form of publicly-accessible Mailing Lists - to
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collaborate with their peers in the refinement of the associated source
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code. Such collaboration has also traditionally involved the online
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publication of user's manuals, lists of Frequently-Asked-Questions
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(FAQ's), knowledge bases, release notes, formal guides such as this
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document (HOWTO's) and tutorials. In addition, users often assist others
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through the forum of Usenet and other newsgroups and the posted messages
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are readily accessible in the form of searchable archives. These
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Linux-related newsgroups are renowned for their high level of user
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participation. In significant measure, Linux may be considered a product
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of the Internet.
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</P
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><P
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>
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Considered together, these resources enable access to a large,
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ever-expanding factual database, and my intent is to encourage and
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direct the reader to utilize these repositories when faced with an issue
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not addressed in the documentation that is included with each
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distribution of Linux. Linux veterans who assist newcomers through the
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forum of Usenet soon become aware of the frequency with which certain
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technical questions are repeatedly posted - questions the answers to
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which are readily available in one or more of the existent online
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repositories. So, to diminish the likelihood of being "flamed" in
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response to your posted question on Usenet or irc, read further!
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</P
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><P
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>
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Armed with a browser, Linux users may rapidly become adept at
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troubleshooting their systems. The key is knowing how and where to look.
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My objective is to guide the user - particularly the Linux newbie - in
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this quest.
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</P
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><DIV
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CLASS="section"
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><H2
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CLASS="section"
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><A
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NAME="updates"
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></A
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>1.1. Document Updates</H2
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><P
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>
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The <A
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HREF="http://www.tldp.org/HOWTO/Online-Troubleshooting-HOWTO/"
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TARGET="_top"
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>latest version</A
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> of this document will
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always be available at the <A
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HREF="http://www.tldp.org"
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TARGET="_top"
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>Linux
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Documentation Project</A
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>. The document will also be available in
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SGML, PS, PDF, and other formats at that website.
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</P
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></DIV
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><DIV
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CLASS="section"
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><H2
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CLASS="section"
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><A
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NAME="copyright"
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></A
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>1.2. Copyright and License</H2
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><P
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>
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Copyright <20> 1999-2005, by Jean-Philippe Gu<47>rard. This material may
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be distributed only subject to the terms and conditions set forth in the
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Open Publication Licence, v1.0 or later (see <A
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HREF="openpub.html"
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>Appendix A</A
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>).
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</P
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></DIV
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><DIV
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CLASS="section"
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><H2
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CLASS="section"
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><A
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NAME="feedback"
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></A
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>1.3. Feedback and Corrections</H2
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><P
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>
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I always welcome feedback and constructive criticism. You can reach me
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at <TT
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CLASS="email"
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><<A
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HREF="mailto:jean DASH philippe DOT guerard AT tigreraye DOT org"
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>jean DASH philippe DOT guerard AT tigreraye DOT org</A
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>></TT
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>. In particular, I wish to be notified about
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any errors in this document and resources you believe deserving of
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inclusion, but not presently covered herein. Because the assessment of
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the value of a particular resource is inherently subjective, I do not
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guarantee that I will include it, but I will certainly give any
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suggestion thoughtful consideration. In anticipation, Thanks.
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</P
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></DIV
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><DIV
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CLASS="section"
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><H2
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CLASS="section"
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><A
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NAME="translations"
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></A
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>1.4. Translations</H2
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><P
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>
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This document has already been translated in several languages. If you
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have made a translation of this document, please e-mail me and I will
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add your translation to this list.
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<P
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></P
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><UL
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><LI
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><P
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>
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A <A
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HREF="http://www.traduc.org/docs/howto/lecture/Online-Troubleshooting-HOWTO.html"
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TARGET="_top"
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>French
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translation</A
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> has been made by Beno<6E>t Sibaud, of the <A
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HREF="http://www.traduc.org"
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TARGET="_top"
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>Traduc.org</A
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> project.
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</P
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></LI
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><LI
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><P
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>
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A <A
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HREF="http://docs.comu.edu.tr/howto/online-troubleshooting-howto-intro.html"
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TARGET="_top"
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>
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Turkish</A
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> translation has been made by Oguz Yarimtepe, of the
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<A
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HREF="http://docs.comu.edu.tr"
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TARGET="_top"
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>docs.comu.edu.tr</A
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> project.
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</P
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></LI
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></UL
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>
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</P
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></DIV
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><DIV
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CLASS="section"
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><H2
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CLASS="section"
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><A
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NAME="history"
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></A
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>1.5. Document history</H2
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><P
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>
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Howard Mann conceived and formulated the first version of this HOWTO. He
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kept managing and updating it until version 1.3. Maintainership was then
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taken over by Jean-Philippe Gu<47>rard, who is now in charge of this
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document.
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</P
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></DIV
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></DIV
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><DIV
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CLASS="NAVFOOTER"
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><HR
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ALIGN="LEFT"
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WIDTH="100%"><TABLE
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SUMMARY="Footer navigation table"
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WIDTH="100%"
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BORDER="0"
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CELLPADDING="0"
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CELLSPACING="0"
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><TR
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><TD
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WIDTH="33%"
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ALIGN="left"
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VALIGN="top"
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><A
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HREF="index.html"
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ACCESSKEY="P"
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>Prev</A
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></TD
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><TD
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WIDTH="34%"
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ALIGN="center"
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VALIGN="top"
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><A
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HREF="index.html"
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ACCESSKEY="H"
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>Home</A
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></TD
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><TD
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WIDTH="33%"
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ALIGN="right"
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VALIGN="top"
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><A
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HREF="faqs.html"
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ACCESSKEY="N"
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>Next</A
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></TD
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></TR
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><TR
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><TD
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WIDTH="33%"
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ALIGN="left"
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VALIGN="top"
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>Online Troubleshooting Resources: HOWTO</TD
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><TD
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WIDTH="34%"
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ALIGN="center"
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VALIGN="top"
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> </TD
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><TD
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WIDTH="33%"
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ALIGN="right"
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VALIGN="top"
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>Frequently-Asked-Questions (FAQs)</TD
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></TR
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></TABLE
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></DIV
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></BODY
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></HTML
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>
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